The most common questions about the studio, bookings, payment and location. If yours isn't here, message us on WhatsApp.
In Es Caló de Sant Agustí, on the Carretera de la Mola km 12.3, inside Hotel Entre Pinos. Five minutes by car from Es Pujols, twelve from Sant Francesc, two from Es Caló beach. Map on /en/contact/.
No. We're open to the general public — staying at the hotel, in a private villa, in Migjorn, Sant Francesc, La Mola, or visiting from Ibiza.
No. Udumbara is a massage and beauty studio, not a thermal spa. We have one massage room and one beauty room, both built for personalised treatment — no water circuit.
Online from the website in six languages. Pick service, day, time and leave your details. We confirm manually within hours.
In mid-season (May, October) almost always. In high season (June–September) we recommend 24–48 hours in advance.
Reply to the confirmation email or WhatsApp us with the reference. With more than 24 h notice, your deposit becomes credit valid until 31 December 2026. With less than 24 h, the deposit is non-refundable. Full details in our terms.
Only for some services and during high season. If applicable, you'll get a separate email with a Stripe payment link. The rest is paid in the cabin.
Spanish, Catalan, English and Italian. All emails, reminders and the cabin session in your chosen language.
Yes, with prior coordination. For 3+ people the same day, message us on WhatsApp with dates and services and we'll arrange it.
Cash and card in the cabin after the treatment. Deposits or packages via Stripe (card).
No fixed packages, but we discount combined sessions or multiple acupuncture series. Ask before booking.
Yes. Open amount or specific treatment. Message us on WhatsApp with the amount or service and we email a printable PDF.
10–15 minutes. Enough to settle in, exchange a few words and start the treatment on time.
Nothing. Towels, sheets and oils are in the cabin. For traditional Thai massage we recommend comfortable clothing — no oil, no table.
Few, but they exist. First-trimester pregnancy (some massages), anticoagulation, fever. Mention any medical condition when booking or starting the session.